Hankey & Brown Inspection Srv. Inc.

Response from Hankey & Brown Inspection Srv. Inc. on 1/11/2016

This customer's review overlooks the many adverse conditions on this house which were identified and reported by the inspector including: Tree damage to the roofing, buckthorn invasive trees in yard, missing downspouts, clogged rain gutters, settled ground which had pulled the electric service conduit out of the meter box, settled landscape timbers in steps that increase the potential for falls, no deck stair handrail, improper attachment of the deck ledger board, disconnected ground wire at pool pump, improper return air register at furnace, damaged fireplace, condensate leak at one of the 2 furnaces. One door lock issue was reported. As of this response (1-11-16), this customer has not called, emailed, or written to indicate she had any problems or concerns. Inspection was done on Aug. 26, 2015 in an occupied house.

Response from Hankey & Brown Inspection Srv. Inc. on 1/11/2016

Most inspectors have contracts which limit their liability and establish arbitration as a means of settling disputes. This is a typical business practice. I doubt the customer would find an inspector who doesn't limit his or her liability. Our contracts are emailed out prior to the inspection to provide the customer an opportunity to review the information. Since this review does not provide customer name or property address, we can't respond to information about the inspection itself.