Stephanie Hurrelbrink
Get to know Stephanie Hurrelbrink
Broker
For Rent
Stephanie Hurrelbrink's reviews (6)
Write a review- Will never recommend||1.01.0
2/25/2025 - ayeeitsjazzy24
IL 62704.ResponsivenessPriceWork qualityPunctualityMy experience was disappointing. The conversation felt unfriendly and unprofessional, and I sensed a tone of discrimination . Based on other reviews, this seems to be a recurring issue. I ultimately chose not to proceed and would not recommend leasin... - Will never recommend||1.01.0
8/17/2021 - snow siera8
IL 62702.ResponsivenessPriceWork qualityPunctualityOkay very rude and for no reason. I don’t know how she has business because WOW. I am blown away by the distasteful attitude and rude remarks. I asked a question about the dog policy and she got all defensive and started being snappy towards me. She ... - Highly likely to recommend||5.05.0
11/27/2020 - becky7702
Property managed a Single Family home in Rochester, IL.ResponsivenessPriceWork qualityPunctualityStephanie has been my property manager for my family home for almost 4 years. She is a professional, trustworthy and very responsive. I live out of state and was very nervous about the whole process but she made it simple and straightforward. I ca... - Highly likely to recommend||5.05.0
9/30/2020 - Madge61012
Helped me rent a Apartment home in Historic west side, Springfield, IL.ResponsivenessPriceWork qualityPunctualityWorking with Stephanie has been a great experience. From start to current. She has exceeded our expectations! My daughters and I needed a reasonable rental, in a safe & clean neighborhood, in a particular school district, that accepted pets &... - Will never recommend||1.01.0
7/20/2016 - RobinValentineSimonson
Found a tenant for a home in Springfield, IL.ResponsivenessPriceWork qualityPunctualityMs. Hurrelbrink rented our house for us three times. Everything seemed to be fine, until the third renter moved out. We thought she was breaking her lease, but it turns out Ms. Hurrelbrink never had the renter sign a new lease. Then Ms. Hurrelbrink s...Response from Stephanie Hurrelbrink on 7/26/2016
I am just the middle person between owner & tenant, the owner approved having 3 dogs at the property. The tenant was not a bad person & paid the rent on time every month. The dog(s) chewed a corner of the kitchen floor, which was replaced w/the security deposit. I never said the owner would owe the tenant $500 for the pet deposit. I did make a bookkeeping error & forget to collect a pet deposit. I apologized for my error & admitted to my error. In all my years of leasing this is the first time I missed a pet deposit. I tried to make up for my error by providing free services by meeting w/many vendors, searching out bids & getting the house ready for renting. 2 separate flea bombs were set off. I would have continued to remedy the fleas but, I was told I couldn't spend any more money. The owner decided to sell the house at the last minute & the listing agent offered to take over from there.
