Lu Zapp

I am deeply unsatisfied with my experience with Lucenda Zapp. Despite multiple attempts to request essential information, their response has been consistently inadequate. This lack of transparency is not only frustrating but also raises concerns abo... Show more

Lu takes weeks to respond to emails and just does not return phone calls. She has no customer service skills and when she doesn’t want to answer a question she responds with a previous scripted answer repeatedly until you move on from the original qu... Show more