Response from Keisha Williams on 2/6/2024

Dear Kitesha, I hope this message finds you well. I wanted to take a moment to address the concerns you raised in your recent feedback regarding our past working relationship, even though it has been four years since we last worked together. I appreciate your honesty and willingness to share your perspective. It's essential for me to know how my clients feel about their real estate experiences, and I genuinely regret that you felt dissatisfied with the services I provided. I understand that there were some specific issues you encountered during our collaboration, particularly related to the property price and negotiation. Please know that I always strive to represent my clients to the best of my ability and in accordance with their instructions. My primary goal is to ensure that your interests are well-represented throughout the real estate process. While we may have had differing opinions and experiences during our time working together, I want to assure you that I take every client's feedback seriously and use it as an opportunity for growth and improvement in my practice. I value the lessons learned from each transaction and continuously work to enhance my skills and service delivery. I genuinely appreciate the time we spent working together four years ago, and I am committed to always providing professional and dedicated service to all my clients. I hope that your future real estate endeavors have been more positive and aligned with your expectations. Thank you once again for sharing your feedback, and I wish you all the best in your current and future endeavors. Sincerely, Keisha Williams