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Carol Hermann

3.0 • 4 reviews
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Property Management
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Carol Hermann's reviews (4)

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  • Will never recommend1.01.0

    4/16/2025 - janedoen2352
    Property managed a Single Family home I rent in Normal, IL.

    Responsiveness
    Price
    Work quality
    Punctuality
    This was hands down the worst rental experience I’ve ever had. Carol was consistently passive-aggressive, rude, and completely unprofessional, and all communication was exhausting. Any time we brought up legitimate concerns, she responded with sarcas... 
  • Highly likely to recommend5.05.0

    1/8/2025 - TrentonPerry5
    Property managed a home I rent.

    Responsiveness
    Price
    Work quality
    Punctuality
    Carol puts a lot of care and attention into her properties and tenants. She is very responsive and takes care of issues very quick. She is very empathetic to any concerns her tenants may have and will do whatever she can to resolve the issue.
  • Highly likely to recommend5.05.0

    1/4/2025 - Amy Meyer
    Helped me rent a Single Family home in Normal, IL.

    Responsiveness
    Price
    Work quality
    Punctuality
    Carol was a pleasure to work with while renting my beautiful home on Clinton Place in Normal, IL. She was easy to communicate with, punctual, and responsive when things needed fixing. The historic home had lots of character and charm! She was so kin... 
  • Will never recommend1.01.0

    5/18/2023 - BriannaBurger6
    Property managed a home I rent.

    Responsiveness
    Price
    Work quality
    Punctuality
    Carol was very difficult to work with throughout the lease. When there were issues such as gas leaks, flooding in the basement, electrical issues, etc., she would respond in a defensive and passive-aggressive fashion. It was very hard communicating w... 

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