Response from Amber Brown on 12/22/2024

Thank you for taking the time to share your concerns. I’m truly sorry to hear that you felt misled during this process, as honesty and transparency are values I take very seriously in my work. While I regret that your experience fell short of expectations, I’d like to clarify and address your concerns directly. I work as part of a team, and while my colleagues and I collaborate to ensure the best outcomes for our clients, I understand how miscommunications might have caused confusion or frustration. If there were any misunderstandings about my location or involvement, I sincerely apologize. It’s never my intention to create uncertainty or mistrust. I also want to emphasize that I always strive to act in my clients’ best interests while following ethical practices, so I’d love the opportunity to discuss any specific issues further. Your feedback is invaluable, and I will use it to improve and ensure this type of situation doesn’t arise again. If you’d be open to a conversation, please feel free to contact me directly! I’d appreciate the chance to better understand your perspective and work toward resolving any concerns. Wishing you all the best moving forward