Adelaide Landing by Creative Homes

We have been pleased with our home so far (1.5 months in). The team at creative homes has been great except for a couple minor frustrations: -we were given the wrong contacts for our HOA form creative homes and we still have not gotten a hold of the proper individual for personal home improvement initiatives. -the key to unlock our back door was never given to us and was likely lost by Creative homes so we don’t have a key for our back door, since it was never provided to us. We let Creative know but nothing was done. Overall, these are pretty minor inconveniences. We have enjoyed working with everyone and the quality of work on our home.

They were super flexible when our buyers loan got delayed. Made an unforeseen situation less frustrating! Also, we love our house!!!!

Overall, the creative home experience was very good. Purchasing the lot was very pressured and making a snap decision in the initial model and features. This was probably the worst part of the experience. Not being able to go back and make any changes following the design studio. We’re all on a budget and you don’t know how much you will spend in design doesn’t allow you to actually design the home you want. Following the design studio I would have liked to make changes to the structural part of my home, but would have had to pay change fees for this. I think this model doesn’t allow you to create the home you want. We would have actually spent more money in the end. From the sales, design studio, and builder we got various information related to us completely different. This information would have altered our final decisions if given to us correctly from the start not when we were finally meeting the builder. I think better standards and information sharing across these 3 departments could help buyers with a more realistic outcome in their home build. I think it would be helpful to have an actual design program to mock up your selections. We were told we would get all our selection photos uploaded to builder trend and that never happened. We also were told we would get weekly photos of the house progression through builder trend. I had to reach out to find out why I wasn’t getting these and was told you no longer use this program. This should have been shared with us and a solution put in place before I reached out. We received some text pictures of the build, but was hoping for more. Communication with the builder has been great! Walt is fantastic. Very knowledgeable and helpful with any of concerns. We have really enjoyed working with him!